terms & conditions
Last updated: May 28, 2026
Program Description
AimWell Counseling and Wellness sends SMS messages solely for scheduling purposes and account notifications. This includes appointment reminders, rescheduling notices, and updates to your client account. No clinical information will be communicated via text message.
Consent
By providing your mobile phone number and agreeing to these terms, you consent to receive SMS messages from AimWell Counseling and Wellness. Consent is not a condition of receiving services.
Message Frequency
Message frequency varies based on your appointment schedule and account activity.
Rates
Message and data rates may apply depending on your mobile carrier and plan.
Opt-Out
You may opt out of SMS communications at any time by replying STOP to any message from us. After opting out, you may still receive a single confirmation message. To re-enroll, reply START or contact our office directly.
Help
For assistance, reply HELP to any message or contact our office directly.
Supported Carriers
Major US carriers are supported. Carrier support is not guaranteed for all mobile service providers.
PrivacyYour mobile number and messaging data will not be sold or shared with third parties for marketing purposes. For full details, please refer to our Privacy Policy.
privacy policy
Last updated: May 28, 2026
What Personal Information We Collect
We collect personal information that you provide when scheduling appointments or creating an account with us. This includes your name, contact information (phone number, email address, and mailing address), date of birth, insurance information, and billing details. We may also collect information necessary to coordinate your care, such as emergency contact information.
How We Use Your Personal Information
Your personal information is used solely to provide and manage your counseling and wellness services. This includes scheduling and confirming appointments, processing payments, and maintaining your account. We use your phone number only to send SMS messages for scheduling purposes — such as appointment reminders or rescheduling notices — and to notify you of updates to your account. No clinical information is ever communicated via text message.
Who We Share Your Personal Information With
We do not sell or rent your personal information. We may share your information only in the following circumstances:
- Service providers — Third-party vendors who assist with billing, scheduling, or payment processing, bound by confidentiality agreements.
- Insurance companies — As necessary to process claims on your behalf, and only with your authorization.
- Legal requirements — When required by law, court order, or applicable regulation.
- Safety situations — When disclosure is necessary to prevent serious harm, as permitted under applicable law and professional ethical standards.All sharing of information is conducted in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.